Providing Quality Contraceptive Counseling & Education: A Toolkit for Training Staff

Type: Guide/toolkit
Date: September 2017


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About this Toolkit

Providing quality counseling is an essential component of client-centered, culturally proficient care. This toolkit is based on Providing Quality Family Planning Services (QFP): Recommendations of CDC and OPA and contains an overview of the QFP Principles for Providing Quality Counseling.

Included in the toolkit are instructional tools and training activities along with job aids to help staff practice and apply the QFP Principles for Providing Quality Counseling. These training materials are designed to help clinic staff understand the key Quality Counseling Principles within an easy to remember contraceptive counseling process and practice skills and strategies that support an interactive, client-centered approach to contraceptive counseling and education.

This toolkit is presented in five modules that provide background and recommended preparation for the trainer, key concepts to ensure a consistent approach to these topics, and training activities (including step-by-step instructions) with printed materials. References and additional resources are listed at the end of the toolkit.

Visit the Family Planning National Training Center website for more training and resources to improve contraceptive care.


Download the Toolkit

Click on the link below to download the complete toolkit in PDF format. Presentation slides referenced in some activities must be downloaded separately.

Providing Quality Contraceptive Counseling & Education: A Toolkit for Training Staff Providing Quality Contraceptive Counseling & Education: A Toolkit for Training Staff (9165 KB)


Download Presentation Slides and Handouts

Click the links below to download presentation slides and key toolkit handouts. The key toolkit handouts are also included in Appendix C of the complete toolkit that can be downloaded at the link above.

Slides for Activity 1.3 – Principles for Providing Quality Counseling Slides for Activity 1.3 – Principles for Providing Quality Counseling (1333 KB)

Slides for Activity 2.2 – The OARS Model – Essential Communication Skills Slides for Activity 2.2 – The OARS Model – Essential Communication Skills (867 KB)

Slides for Activity 4.2 – Factors that Influence Contraceptive Decision Making Slides for Activity 4.2 – Factors that Influence Contraceptive Decision Making (3795 KB)

Slides for Activity 4.3 – Personalized and Interactive Client Assessment Slides for Activity 4.3 – Personalized and Interactive Client Assessment (188 KB)

Slides for Activity 5.1 – Using the Teach-Back Method and Closing a Session Slides for Activity 5.1 – Using the Teach-Back Method and Closing a Session (915 KB)

Key Toolkit Handouts Key Toolkit Handouts (2246 KB)